We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
You may opt out of targeted advertising by emailing us at [email protected] and we will provide you with further instructions to impliment an opt out.
You may request details of personal information which we hold about you under applicable laws of New Zealand. A small fee will be payable. If you would like a copy of the information held on you please email us at: [email protected]
To enhance our record-keeping, we may record telephone calls, video conferences and consultations. We use recordings and transcripts to capture information accurately, to maintain our records, and for quality assurance and training. Recordings are held in confidence and handled in accordance with this policy and the Privacy Act 2020. If you would prefer not to be recorded, tell us at the start of the call or consultation and, by agreement, we will not record it.
We use analytics and advertising tools (such as Google Analytics, Google Ads and Meta) to understand how our website and booking pages are used and to measure the effectiveness of our advertising. This can include sharing limited information with those platforms, such as advertising click identifiers and a hashed (encrypted) version of your email address, to measure conversions. These platforms cannot read the hashed value as your email address unless they already hold it. You can limit analytics and advertising cookies through your browser settings.
